ICT has drastically changed how business and people work, communicate, learn and live. Moreover, ICT continues to revolutionize all parts of the human experience as it enables people and their entities to work more quickly, efficiently handle various tasks and services.


ICT's importance to economic development and business growth is monumental, in fact, it's credited with ushering in what many have labeled as the Fourth Industrial Revolution. Therefore, it's important to derive value from the use of ICT in order to grow and mentor other businesses.


We at ECM Group have assembled and acquired a great set of IT skills pool and resources to meet all your requirements. We have also invested in strategic partnerships with various business partners enabling us to have direct access from the warehouse floor to latest software and hardware in the market.

Information and Communication Technologies (ICT) Services

A good way to think about ICT and its role in business is to consider all the uses of information technology that exists along with their impact on operations, and their role to help individuals, businesses and organisations to function effectively. If used properly not only do organisations work effectively, but the available resources are used efficiently and economically. ICT covers any product that will store, retrieve, manipulate, transmit or receive information electronically in a digital form from personal computers, tablet, television, email, robots. etc. So ICT is concerned with the storage, retrieval, manipulation, transmission or receipt of digital data. And importantly, it is also concerned with the way these different uses can work with each other effectively, efficiently and economically.


Our approach to ICT is underpinned by our primary passion to optimised business processes and strengthen System of Internal Controls and Risk Management. Therefore we carefully assess the current status prior to provision of advice (recommendation) and deployment of the most suitable ICT solutions and tools. We provide the following ICT services:

Process Applications


We have a wide range of applications, experience, and expertise in the implementation of business applications. We supply, implement and support applications such as:


  • Enterprise Resource Planning (ERP) systems;
  • Business Intelligence (BI) and Data Analytics;
  • Customer Relationship Management (CRM) systems;
  • Office suites;
  • Groupware or Teamshare Solutions;
  • Customer Relationship Management systems;
  • Human Resource Management Systems;
  • Payroll Systems; etc.


We understand the importance of having the right solution for your specific business needs. Our role is to ensure that we provide the best business solution within the available budget allocation and help our clients adopt the best business practices thereby allowing resources to be effectively optimised.



We design, build, connect, and enable future generation connectivity and infrastructure solutions by delivering best-fit solutions, best-of-breed technology, on-time delivery, and continuous support. We provide the following infrastructure services amongst others:


ICT Infrastructure Facilities


  • Electrical Reticulation;

  • Hardware Solutions;

  • Storage Solutions;

  • Building Systems Construction & Management;

  • Civil Works; etc.


Data Centre Infrastructure


  • Design;
  • Access Control Systems;
  • Power Generation & UPS Supplies;
  • Fire Suppression;
  • Air Flow Management;
  • Environmental Monitoring;


Network & Communication Solutions


  • Design & Installation;
  • Fibre Optics;
  • NOC (Network Operations Centre);
  • Telecommunications Infrastructure (VoIP);
  • Audio Visual & Video Conferencing;

Managed ICT Services


The continued health and maintenance of ICT infrastructure is of paramount importance to any organisation. ICT is typically the second-largest budget item in a business, making it a vital investment to protect. We provide solutions to continued health and maintenance of ICT infrastructure including the following:


  • 24/7 Call Centre;

  • ICT Service Level Managment;

  • Business Continuity and Disaster Recovery;

  • Project & Program Management;

  • IT Consultancy;

  • Information Management and Storage;

  • Software Development & Integration;

  • Outsourcing, Performance Management & Optimisation;

  • End User Computing Support & Mobility;

  • Managed Hosting, Service Desk, Print, Security, Applications, Network & Cloud;


Managed Services is the ideal solution with which to achieve maximum results in looking after ICT hardware and software. Apart from the advantages inherent in a service dedicated exclusively to ensuring infrastructure health, there are also significant cost savings associated with allowing a Managed Services provider to handle such operations.

Leading Software and Hardware Distributor


ECM Group is a leading South African distributor of IT products and cloud solutions. We have in our product range some of South Africa's most loved and leading brands in the global market. Among these they include:

Looking for ICT Solutions for your business or home? Talk to us for a possible solutions